By using and purchasing through this site, you automatically acknowledge and agree to our terms and policies. We reserve the right to change these terms at any time.
You will be sent a tracking number for your package. If your order is lost or arrives damaged please contact us as soon as possible at firstname.lastname@example.org with a description of the issue. Please include images of any damaged packaging to expedite a claim with the delivery company.
Refunds or replacement of products will be evaluated on a case by case basis.
We strive to offer you the best products and service. Please be confident in your selections before finalizing your order. We will do our very best to resolve any issues as we want you to be 100% satisfied with your purchase.
Photos and written content are property of Once Upon a Favor and may not be used without permission.
Once Upon a Favor is extremely serious about protecting your privacy. When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email solely for the purpose of processing your order. We will never sell your information for any reason at any time. We do not store, share or track any personal financial information. All transactions are via third party payment processors using the latest encryption and security technologies.