Shipping and Handling
By using and purchasing through this site, you automatically acknowledge and agree to our terms and policies. We reserve the right to change these terms at any time.
We offer free shipping on orders totaling $75+ and $8.99 flat rate on most other orders.
All orders will ship within 3-5 business days once the order has been placed. This may be affected by national holidays, vacation, etc. We are currently shipping via USPS Priority Mail or First Class Mail for very small orders. Once the order has shipped, the customer will receive tracking information and is responsible for tracking their shipment. Once Upon A Favor is not responsible for package theft or incorrect delivery. Make sure you have provided the correct shipping address at checkout. Orders cannot be cancelled once they have been shipped. We reserve the right to cancel any unshipped order.
PLEASE BE AWARE OF YOUR SHIPMENT: If the tracking shows your package was delivered and you claim you did not receive your package, we cannot file a claim with the USPS. As a result, we will not be able to refund or replace your purchase. If you have any concerns whatsoever, please contact us.