Due to the nature of our products and safety and contamination concerns, we do NOT ACCEPT returns. We are unable to resell any item that has been out of our supervision. All sales are final.
Since all of our soap is handcrafted and handmade, we do our best to describe and photograph its physical qualities. The soap you receive may not look exactly like the one in the picture but that is because every bar of soap is very unique in it being specially handmade and hand cut.
Per FDA Regulations, Once Upon A Favor can not and will not make any medical claims based on any soap ingredients. The main purpose of soap is to cleanse. We are not medical or healthcare professionals.
If any products cause irritation, discontinue use immediately and consult a physician.